"I have been a patient at JRO for almost one year and I can truly say they are the absolute BEST! The customer service is outstanding! The staff is friendly and knowledgeable! They offer lots of amenities such as an adult waiting room, the option for private treatment areas, Starbucks coffee, hot chocolate, frozen yogurt, free wi-fi, tablets available to use while waiting (which, by the way, is consistently the shortest waiting period I have ever experienced in a medical or dental office setting), a super cool Points/Rewards program that not only makes it easy to earn points but also offers Rewards that are attainable and that folks would want! There are just too many other wonderful things to list...and I haven't even mentioned the most important thing...the quality of care provided by Dr. Scarborough and his team of professionals! As an adult patient who wore braces as a teenager, I did quite a bit of research and made sure that I was informed prior to my consultation at JRO. I had originally elected to go with InvisAlign trays to correct my bite issues but, after a few months, I realized that they just weren't for me and Dr. Scarborough and his staff were super helpful with assisting me in the transition to Damon brackets. They were patient and understanding and gave no indication that I was inconveniencing them in any way. I am so happy with my decision to have Dr. Scarborough provide my orthodontic care and, even though I live on the other side of town, I would choose his practice a million times over! I have recommended JRO to several friends and look forward to recommending them in the future!
*Lynn usually helps me but, Yani and Meagan (and everyone else!) are wonderful members of the JRO team!
**The photo was taken with my InvisAligns in before I transitioned to traditional braces."
- Amanda H.
Review Verified on 6/30/2017